Resident Engagement Coordinator

RiverSpring Living is seeking a Resident Engagement Coordinator to join our dynamic team of professionals at our Independent Living facility at the Hebrew Home at Riverdale!

The Hebrew Home at Riverdale by RiverSpring Living, a world-renowned long-term care organization located in Riverdale – North Bronx, serves over 18,000 older adults every day, both in the greater New York community and on our beautiful 32-acre campus overlooking the Hudson River.  RiverSpring Living provides a full range of care solutions including nursing home care, managed long term care, assisted living programs, senior housing, rehabilitation services and specialized services such as elder abuse prevention and memory care. 

The role of the Resident Engagement Coordinator is dedicated to addressing residents' social and community needs holistically. This role involves implementing and coordinating vibrant lifestyle and wellness programs that foster engagement and social interaction, ensuring that residents lead fulfilling lives within the community. It is an essential role for creating a dynamic and engaging community that supports older adults in living their best lives!

This position will be Tuesday through Saturday 10:00am-6:00pm

Key Responsibilities:

Program Development:  Creates and implements innovative programs and activities that enhance residents’ lifestyles and meet their diverse preferences.

Recreational Activities:  Conducts regular recreational activities tailored to residents’ interests, promoting active participation and well-being.

Resident Meetings:  Assists with organizing monthly meetings to gather feedback, address concerns, and strengthen relationships within the community.

Newsletter Content: Assists the Activities Supervisor with developing content for the monthly newsletter, ensuring it aligns with resident interests and wellness initiatives.

Transition Assistance: Supports new residents in their transition by assisting with practical tasks such as setting up local services (e.g., pharmacy, bakery).

Dining Coordination:  Collaborates with the Dining Room Manager to address residents’ requests and feedback regarding dining services.

Event Planning: Assists the Activities Supervisor in planning, preparing, and decorating for community events, ensuring a welcoming atmosphere.

Customer Satisfaction Surveys: Conducts regular surveys to gauge resident satisfaction and collaborate with the team to implement improvements based on feedback.

Policy Compliance: Ensures that all residents, employees, and visitors adhere to the facility’s established policies and procedures.

Qualifications:

• Associate degree from an accredited college or university preferred, with a major in gerontology, human services, hospitality, health and wellness, recreation therapy, or a related field.
• Minimum of three years of experience in senior living facilities, hospitality, or a similar environment, or an equivalent combination of education and experience.
• Strong interpersonal and communication skills, with a passion for enhancing residents’ quality of life.

Compensation:

• $50,000 - $55,000 
• Benefits include health insurance, retirement plans, paid time off, and professional development opportunities.

EOE